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Fraser HamiltonWorking Assets Ltd
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Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think! Neither does it have to cost a fortune. There's a common misconception that five star customer service carries a hefty price tag - this is simply not true! Most of the essential components of 5 Star Service cost little or nothing to achieve.
This book is perfect if you'd like to:
This book by bestselling author Michael Heppell, shows you exactly how to deliver amazing service, as an individual and as an organisation, and at very low cost. With over 100 instant tips, 50 examples of best practice and over a dozen brand new strategies you'll be equipped to wow your customers every time.